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Diversity, Equity and Inclusion in Engagement

Explore Diversity, Equity and Inclusion and what this means for engagement.

An IAP2 Australasia specialised course, in partnership with Articulous.

This training program explores Diversity, Equity and Inclusion and what this means for engagement. It unpacks the principles of DEI, then challenges program participants to explore the barriers, systems and structures that impact on engagement. This program tackles complex topics such as race, disability, privilege, trauma and our own unconscious biases, asking participants to self-reflect and expand on their engagement practices. The program challenges the concept of “hard to reach” and asks participants to consider who is “hardly reached” in traditional engagement methods and process.

*Please note, this course does not contribute towards the Certificate of Engagement.

Next Course: 2 July 2024 (Run over one day)

Course outcomes

  • Define equity and inclusion and differentiate it from other terms
  • Challenge participants to explore equity in engagement and their own engagement practices
  • Understand bias and unconscious bias
  • Reflect on race, privilege and trauma and how this intersects with engagement
  • Understand our own role in the systems and structures that create exclusion
  • Explore tools to employ to advance more equitable and inclusive outcomes in engagement and consider best practice
  • Introduce and apply the Equity Centring Framework for public engagement processes
  • Design a program of inclusive and equitable engagement methods to consider how to reach those who are hardly reached in engagement processes.

Who is this course for?

This course is suitable for practitioners with any level of experience. 

*Note, this course is being delivered in partnership with IAP2A and is considered an IAP2A Specialised Course. As such, this course does not attract credit points towards any of our programs, including the Certificate in Engagement. 


Take a look at the IAP2A training calendar to view available dates. Search via module ‘Diversity, Equity and Inclusion in Engagement’.

This course is delivered online. 

Next course is 2 July 2024. (Run over one day)


  • $730 AUD Members including GST 
  • $1,015 AUD Non-members including GST

About the Trainers

Alice Sherring

Alice Sherring | Lead trainer

Alice is a dynamic facilitator and innovative stakeholder engagement specialist, with more than a decade of experience managing complex engagement processes in Australia and the USA.  

Alice has practiced public engagement in multiple contexts having designed delivered stakeholder engagement processes in the USA and Australia. She brings first-hand knowledge of community engagement and training in multiple national and cultural contexts. Alice always navigates tension with ease, grounding groups in shared output-driven objectives. Alice employs a constructive and outcome-focused approach that builds rapport, relationships and capacity, using her IAP2 expertise to enhance the engagement experience.  

Alice brings a cultural competency and equity focus to her projects, striving for the inclusion of diverse audiences. She has led engagement across a diverse range of complex engagement settings, grappling with complex societal problems including crime prevention, affordable housing and houselessness, earthquake and disaster preparedness, transportation equity for disadvantaged groups, reconciliation, cross-racial tensions and environmental restoration. 

Amanda Newbery

 Amanda Newbery | Co-trainer

Amanda is Managing Director of Articulous and has been an energetic and passionate IAP2 trainer since 2006. Over the years, she been the co-developer of 6 IAP2 Australasian courses. She specialises in complex, controversial or high-profile projects including major infrastructure, master planning and regional planning, organisational transformation, economic development, ICT, community services and health. In practice she has developed industry-leading online engagement projects through to deliberative democracy projects and data analysis. 

In the areas of Councils, infrastructure and planning, she has won multiple awards including the 2019 International Project of the Year Award from IAP2, 2019 Australasian IAP2 Project of the Year, and the 2019 IAP2 Community Development Project of the year.  

She led Australia’s largest community engagement project – Plan Your Brisbane which received more than 114,000 contributions. Amanda has run on-the-ground projects in Queensland, New South Wales, Victoria, Australian Capital Territory, Christchurch and South Australia. She is a former journalist and a current ABC radio panellist.

What participants have said about our virtual classroom

Engagement Design

“Again, the IAP2 team has knocked concept of online training out of the park. Well and truly beyond expectations for an online training.” 

Engagement Design

“The facilitation was really well managed. This meant the pace felt right, and we really got a lot done in the time we had.” 

Engagement Essentials

“The delivery was well beyond expectations, and frankly, a new benchmark for online engagement.”