“Very interactive, almost felt like being in person.”

“Conflict in Engagement is the uncomfortable experience that we all experience, and sometimes it feels hopeless to counteract. This course is a must learn skill in our practise, really enjoyed it!”

“IAP2 training bridges theory with practice. Real world examples also help to make sense of it all.”

“Strongly recommend this course to everyone in the engagement field, it explored methods you would have never known about.”

“I feel that IAP2 has found the sweet spot with this course. It wasn’t overwhelming in terms of content and allowed me to reflect on my own engagements, consider where I may have improved upon and what aspects I have done well in challenging circumstances.”

“I am a complete newbie to the industry so this course was extremely valuable to me. I loved how the course structure is aimed at all levels so I didn’t feel overwhelmed. I learnt a lot from the breakout groups and listening to others share their experiences of CE in their current work roles.”

“I think the digital environment enabled us to collaborate more than in a classroom setting, because we got to use the jamboard and annotate the slides with [the trainer].”

“I was overwhelmed by how good the course was via zoom and not in person!”

“The engagement course that we’ve just completed was one of the best courses that I have ever attended. The mix of theory and practical application, relating it directly to what we all do in our everyday worklife and the quality of the course material and in particular the facilitator made it all super useful and insightful.”

“This event was by far the best networking event I have been to. From the moment I walked in, I felt very welcome and I was really impressed with how the night ran.”

“IAP2 Australasia’s 2018 conference was absolutely inspiring with thought provoking keynotes and breakout sessions.”

“The forum was well organised and it was amazing to see so many community development practitioners and members of the private sector.”

“The key guest speakers were great and they have challenged the participants to be creative about their community engagement projects.”

“Community engagement has been at the heart of Lendlease’s planning for suburban and inner-city developments globally. Participating in IAP2A public training allows our people to hear the views of practitioners and sector leaders who work in different contexts, adding outside perspectives to our conversations.”

“I discovered and understood some behaviours that are likely to have impacted my credibility as an adviser and manager, and I have the tools to correct/improve.”

“Learning about the communication and decision making styles was most useful.”

“Discovering the “Influence Map” [was useful]. Identifying our key decision makers in any given situation.”

“The practical side of actually putting together an engagement plan [was useful] – it made the theory come alive and allowed me to see where the pitfalls are and the important aspects you can’t brush over.”

“It was all useful and I’ve taken away information that I will use time and time again.”

“Collaborative exercises and being able to draw on the knowledge of practitioners in the room. The Facilitator identified this was a strength during day one and actually made more space for that on day two; really valuable.”

“I never thought I would recommend evaluation as a must-have course but I think it’s crucial we as a profession get better at showing the value of what we do.”

“I found the whole training useful as it clarified the importance and benefits of evaluating engagements and it offered useful tools and framework. What I found was that all those who attended did not do evaluation well, including me.”

[The most useful aspect was] “Role playing to get insights into different personas and methods to work with them. Also what people felt about conflict – reassurance that we grapple with similar feelings and thoughts and challenges.”

“I’ve referred many times (and shown colleagues) the artefacts falling out of each session I’ve completed as part of the qualification. Very useful.”

“I want to make sure it is noted how excellent I thought the Trainer’s facilitation module was. I took a huge amount away from the day, and have already returned to work and implemented learnings from her. Her depth of knowledge was really great, and I got a lot out of her tactics and strategies. Would definitely recommend the module.”

[The session provided] “more exposure to types of Facilitation methods and planning facilitations.”

“Testament to the course and trainer that even though I have a lot of experience in facilitating engagement, I found the course day stimulation, practical and valuable learning experience. Thanks!”

“There was nothing I thought I couldn’t apply to my role.”

“I felt the most useful aspect was the integration between learning from the Facilitator and interacting with and learning from others. It was an excellent blend.”

“It should be a ‘must do’ for any public organisation.”

“I have an engineering background and found that the course provided me with fantastic perspective and some approaches to improving my Project Management Skillset. Don’t necessarily need to specialize in engagement to benefit from this course.”