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Welcome to IAP2 Australasia

As the peak body for the community and stakeholder engagement sector, IAP2 Australasia, believes that engagement, when done well, improves social, environmental and economic outcomes and increases trust in the democratic process.

We advocate for all communities to be authentically engaged in decisions that affect them through education and increasing awareness of authentic engagement and all its benefits, in alignment with the IAP2 Quality Assurance Standard for Community and Stakeholder Engagement.

Community meeting

Local Government Hub

For engagement practitioners working in Local Government looking to enhance their organisational engagement practices, you will find a wealth of articles, tools and resources on IAP2A’s Local Government hub.


Matagarup bridge

Infrastructure Hub

The Infrastructure Hub contains information on case studies relating to the infrastructure industry; Conference and Symposium Presentations; Policies, Strategies and Frameworks; Reports; Member only content and news articles.


Image of a man in VR glasses

Virtual Engagement Hub

The Virtual Engagement Hub houses a range of community engagement resources to help engagement practitioners navigate online engagement.

COVID-19 Resources Hub

Browse the list of free online tools, resources and information sheets – on topics such as digital engagement, adaptive tools, engaging from home, honest conversations and reaching vulnerable people during COVID-19.



Bringing you new videos regularly with wisdom, tips and food-for-thought from our ‘Giants’ in the industry, Core Values Awards winners and finalists and general interest pieces from the studio.

Natural Disaster Hub

The Natural Disaster Hub has been developed to house a range of resources to help engagement practitioners in the event of a natural disaster, such as; flooding, bush fires, earthquakes and cyclones.

Latest News

Announcing IAP2A and University of Canberra Partnership

Announcing IAP2A and University of Canberra Partnership

We are excited to announce our partnership with University of Canberra to offer graduates of the IAP2A Certificate in Engagement advanced standing in the tailored online Graduate Certificate in Communication (Engagement). Community engagement and communication are...

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Storytelling to Empower the Future Vision!

Storytelling to Empower the Future Vision!

“Tell me more…. you can’t say that much and not tell me the rest… I want to know the full picture… I don’t really understand what that means.” We are likely to have heard these sayings or a version of them in our social circles and daily interactions. We can relate to...

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What others are saying

Virtual Engaging with Influence participant, December 2021

“This was an extremely interesting course and has provided me with plenty of material to re-visit and focus upon.”

Virtual Engagement Design participant, December 2021

“Very interactive, almost felt like being in person.”

Virtual Conflict in Engagement participant, November 2021

“Conflict in Engagement is the uncomfortable experience that we all experience, and sometimes it feels hopeless to counteract. This course is a must learn skill in our practise, really enjoyed it!”

Virtual Engaging with Influence participant, November 2021

“IAP2 training bridges theory with practice. Real world examples also help to make sense of it all.”

Virtual Engagement Methods participant, October 2021

“Strongly recommend this course to everyone in the engagement field, it explored methods you would have never known about.”

Virtual Conflict in Engagement participant, October 2021

“I feel that IAP2 has found the sweet spot with this course. It wasn’t overwhelming in terms of content and allowed me to reflect on my own engagements, consider where I may have improved upon and what aspects I have done well in challenging circumstances.”

Virtual Engagement Essentials participant, September 2021

“I am a complete newbie to the industry so this course was extremely valuable to me. I loved how the course structure is aimed at all levels so I didn’t feel overwhelmed. I learnt a lot from the breakout groups and listening to others share their experiences of CE in their current work roles.”

Virtual Engagement Essentials participant, May 2020

“I think the digital environment enabled us to collaborate more than in a classroom setting, because we got to use the jamboard and annotate the slides with [the trainer].”

Virtual Engagement Essentials participant, May 2020

“I was overwhelmed by how good the course was via zoom and not in person!”

Jonas - Public Transport Victoria

“The engagement course that we’ve just completed was one of the best courses that I have ever attended. The mix of theory and practical application, relating it directly to what we all do in our everyday worklife and the quality of the course material and in particular the facilitator made it all super useful and insightful.”


“This event was by far the best networking event I have been to. From the moment I walked in, I felt very welcome and I was really impressed with how the night ran.”

Erin Searle, Logan City Council

“IAP2 Australasia’s 2018 conference was absolutely inspiring with thought provoking keynotes and breakout sessions.”


“The forum was well organised and it was amazing to see so many community development practitioners and members of the private sector.”


“The key guest speakers were great and they have challenged the participants to be creative about their community engagement projects.”


“Community engagement has been at the heart of Lendlease’s planning for suburban and inner-city developments globally. Participating in IAP2A public training allows our people to hear the views of practitioners and sector leaders who work in different contexts, adding outside perspectives to our conversations.”

Engaging with Influence participant, March 2019

“I discovered and understood some behaviours that are likely to have impacted my credibility as an adviser and manager, and I have the tools to correct/improve.”

Engaging with Influence participant, August 2018

“Learning about the communication and decision making styles was most useful.”

Engaging with Influence participant, November 2018

“Discovering the “Influence Map” [was useful]. Identifying our key decision makers in any given situation.”

Engagement Design participant, August 2019

“The practical side of actually putting together an engagement plan [was useful] – it made the theory come alive and allowed me to see where the pitfalls are and the important aspects you can’t brush over.”

Engagement Design participant, August 2019

“It was all useful and I’ve taken away information that I will use time and time again.”

Engagement Design participant, May 2019

“Collaborative exercises and being able to draw on the knowledge of practitioners in the room. The Facilitator identified this was a strength during day one and actually made more space for that on day two; really valuable.”

Engagement Evaluation participant, July 2019

“I never thought I would recommend evaluation as a must-have course but I think it’s crucial we as a profession get better at showing the value of what we do.”

Engagement Evaluation participant, June 2019

“I found the whole training useful as it clarified the importance and benefits of evaluating engagements and it offered useful tools and framework. What I found was that all those who attended did not do evaluation well, including me.”

Conflict in Engagement participant, June 2019

[The most useful aspect was] “Role playing to get insights into different personas and methods to work with them. Also what people felt about conflict – reassurance that we grapple with similar feelings and thoughts and challenges.”

Conflict in Engagement participant, June 2018

“I’ve referred many times (and shown colleagues) the artefacts falling out of each session I’ve completed as part of the qualification. Very useful.”

Engagement Facilitation participant, August 2019

“I want to make sure it is noted how excellent I thought the Trainer’s facilitation module was. I took a huge amount away from the day, and have already returned to work and implemented learnings from her. Her depth of knowledge was really great, and I got a lot out of her tactics and strategies. Would definitely recommend the module.”

Engagement Facilitation participant, March 2019

[The session provided] “more exposure to types of Facilitation methods and planning facilitations.”

Engagement Facilitation participant, July 2018

“Testament to the course and trainer that even though I have a lot of experience in facilitating engagement, I found the course day stimulation, practical and valuable learning experience. Thanks!”

Engagement Essentials participant, February 2019

“There was nothing I thought I couldn’t apply to my role.”

Engagement Essentials participant, April 2019

“I felt the most useful aspect was the integration between learning from the Facilitator and interacting with and learning from others. It was an excellent blend.”

Engagement Essentials participant, July 2019

“It should be a ‘must do’ for any public organisation.”

Engagement Essentials participant, February 2019

“I have an engineering background and found that the course provided me with fantastic perspective and some approaches to improving my Project Management Skillset. Don’t necessarily need to specialize in engagement to benefit from this course.”