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Strategies for Challenging Engagement Training


Develop your Skills in Responding and Adapting to Challenging Engagement


Are you looking for a range of strategies to deal with complexity and a deeper understanding of challenging engagement situations?

IAP2A’s Strategies for Challenging Engagement course is focused on deep thinking and application of learning to practice. You will explore sources, factors and assumptions that challenge engagement and share experiences and thoughts with other advanced practitioners.

Benefits of Strategies for Challenging Engagement Training

Recognise and Analyse Challenging Engagement

Learn what makes engagement challenging from experienced engagement professionals using authentic scenarios.

Advance Your Engagement Skills

Challenge your assumptions and explore factors that create challenging engagement.

Enhance your Engagement Practice

Build robust strategies using the engagement planning tool and learn how to design for long-term challenging engagement.

Strategies for Challenging Engagement

What’s Covered in the Course

Strategies for Challenging Engagement will give you will have the knowledge and tools to:

  • Design for challenging engagement projects, including wicked problems.
  • Plan a response to challenging projects.
  • Understand and manage long-term complex engagement.

We’ve helped thousands of engagement professionals, just like you.

“This was a wonderful, highly engaging course with great content and trainers. I am very happy and look forward to completing further courses. It exceeded expectations.”

August 2023

“Great to see the models in action and to see how they could apply in different scenarios, and to get the perspectives of others from other industries.”

June 2023

“It was excellent! On reflection, my engagement strategy and practice could have been improved if I’d known about the concepts and theories we learned during this course. I’m looking forward to the next round of subjects.”

February 2023

Why IAP2A for Engagement Training

As the peak body for the community and stakeholder engagement sector, IAP2 Australasia provides skills-based learning to people and organisations on what they need to know and do, so that they can successfully develop, deliver, and lead authentic engagement processes.

Our training is tailored for all levels of education and experience, from the first time engager to managers and decision makers who benefit from quality engagement processes.

The benefits of IAP2 Australasia training include:

  • Practical knowledge and theory delivered in an inclusive training environment
  • Training is participatory and experiential, with lots of positive interaction between participants from a diverse range of backgrounds
  • Materials are contextualised for Australia and New Zealand
  • All trainers are experienced trainers AND practitioners, able to reflect on current and real-world examples
  • We provide flexible learning pathways for participants ensuring that all training is relevant and applicable
  • Our Certificate of Engagement is recognised as the standard for engagement professionals
  • All participants receive a quality training manual, with access to additional resources via our online forum (where applicable)
  • All training delivered in professional training environments, in close proximity to public transport options

Training FAQs

Please see below for a list of common frequently asked questions by our participants. For a further list please visit our Training FAQs page.

Do I have to complete Essentials of Engagement prior to other training courses?

To enrol in this course, you must have a minimum of 5 years’ experience in leading and managing engagement projects to meet the standard requirements, and have completed the ​​​​​IAP2 Australasia Essentials of Engagement course, which is a part of the curriculum introduced in 2023.

If you have not completed the IAP2 Australasia Essentials of Engagement course, but meet the minimum years of experience criteria, you will be automatically enrolled in a 2-hour self-paced preparatory course. This preparatory course must be completed before the start date of Strategies for Challenging Engagement.

Do I have to attend all modules/sessions for each course?

Yes, attendance and active participation in all modules and sessions for each course is required to receive a Certificate of Completion for an individual course.

If I completed Engagement Essentials in 2014, does this still count towards RPL? Is there a cut-off date on past courses?
Any courses completed prior to June 2014 will not count towards RPL. If your intention is to continue to complete the Certificate of Engagement and you have completed your Engagement Essentials course prior to June 2014, you can either complete the Certificate of Engagement under the current curriculum requirements up until the end of the 2022 academic year or undertake the new Essentials of Engagement course that will replace Engagement Essentials from early 2023.
How can I reference my achievement?

Upon completion of the IAP2 Australasia Certificate of Engagement, participants are entitled to receive a Certificate of Completion from IAP2 Australasia, and whilst this provides the opportunity to inform others that you have achieved or completed the IAP2 Australasia Certificate of Engagement, you are unable to use the terms “accredited”, “certified” or “endorsed” regardless of IAP2 membership level or training undertaken.

Still have questions?

Our friendly team will be very happy to help answer your questions.


Chat to one of our friendly team about whether Strategies for Challenging Engagement is right for you.

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