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Strategies for Challenging Engagement

Develop your Skills in Responding and Adapting to Challenging Engagement

One Day – Virtual Classroom

Are you looking for a range of strategies to deal with complexity and a deeper understanding of challenging engagement situations?

Strategies for Challenging Engagement is the first of three courses to be launched as part of the reinvigorated IAP2 Australasia Advanced Certificate in Engagement.

This course is focused on deep thinking and application of learning to practice. You will explore sources, factors and assumptions that challenge engagement and share experiences and thoughts with other advanced practitioners.

By the end of the Strategies for Challenging Engagement course, you will be able to understand, explore and apply strategies for challenging engagement, and to develop a plan with relevant tactics to achieve strategies at the project and organisational level.


Strategies for Challenging Engagement

What’s Covered in the Course

Strategies for Challenging Engagement will give you the knowledge and tools to:

  • Design for challenging engagement projects, including wicked problems.
  • Plan a response to challenging projects.
  • Understand and manage long-term complex engagement.


As part of the IAP2 Australasia Advanced Certificate in Engagement, this course has been designed for the experienced practitioner with:

  • Completion of the IAP2 Australasia Essentials of Engagement course, which is a part of the curriculum introduced in 2023.
  • Applicants must have a minimum of 5 years’ experience in leading and managing engagement projects to meet the standard requirements.
  • An in-depth understanding of engagement frameworks and practices.
  • The requirement to develop strategies, or previous experience in developing engagement strategies.
  • If you meet the minimum years of experience criteria but have not completed the IAP2 Australasia Essentials of Engagement course, you will be automatically enrolled in a 2-hour self-paced preparatory course. This preparatory course must be completed before the start date of the main course.

Please Note: If you have completed the previous 2-day version of this course you don’t need to complete this course.

Course Dates

  • 10 September 2024

Availability for these courses are limited, and we recommend you register now to secure your place.

How to Complete the IAP2 Australasia Advanced Certificate

Advanced Certificate Pathway

About IAP2 Australasia Training

Gain access to the right tools, resources and proven methods while connecting to other experts and organisations through continuous education with IAP2 Australasia.

IAP2 Australasia provides well-respected and industry-leading training in community and stakeholder engagement. Our training is tailored for all levels of education and experience, from the first time engager to managers and decision makers who benefit from quality engagement processes.

The benefits of IAP2 Australasia training:

  • Practical knowledge and theory delivered in an inclusive training environment
  • Training is participatory and experiential, with lots of positive interaction between participants from a diverse range of backgrounds
  • Materials are contextualised for Australia and New Zealand
  • All trainers are experienced trainers AND practitioners, able to reflect on current and real-world examples
  • Flexible learning pathways for participants ensuring that all training is relevant and applicable
  • All participants receive a quality training manual, with access to additional resources via our online forum (where applicable)
  • All training delivered in professional training environments, in close proximity to public transport options