Virtual Engagement Hub

Welcome to the Virtual Engagement Hub, housing a range of community engagement resources to help engagement practitioners navigate online engagement.

Practitioners will find a list of virtual engagement resources to help navigate the landscape, including:

Conference Presentations
Reports
Member only content
Links to additional resources

Use the buttons below to skip to content type or simply scroll down the page to view the list of resources available.

Presentations

Reports

Member only

Links

Presentations

Open Data with Maree Adshead

2016 IAP2 Australasia Conference

Maree Adshead is the founding CEO of the Open Data Institute Queensland (ODI Queensland). Globally it is the ODI’s mission to connect, equip and inspire people around the world to innovate with data. ODI Queensland, now in its second year, is already recognised not just within Queensland, but nationally and internationally, as a leader in bringing business, industry, academia and government together to utilise government data as a strategic resource.

Digital Engagement Breakout

2018 IAP2 Australasia Conference

Shakin’ up digital engagement with wikis.

Step into a new world of digital engagement with Amanda Newbery & Rob Gravestocks, Articulous.

Engaging communities through an experience: Digital engagement and gamification to build Australia’s infrastructure with Nina Milinkovic and Maddy Carville, Aurecon.

The Next Economy

2018 IAP2 Australasia Conference

The disruptive technological trends shaping the 21st century, and why the future is better than we think, Future Crunch.

Technology, which used to be thought of as a function to be outsourced, or a sector on its own, is now a strategic layer across all aspects of the economy. Global connectivity, digitisation, blockchain, artificial intelligence, intuitive computing, robotics, renewable energy, 3D printing and biotechnology.

Data security and ditching the spreadsheet

2019 IAP2 Australasia Conference

Now more than ever, it’s important for engagement practitioners to be aware of the nuances of the Notifiable Data Breach Scheme (NDBS). Our presentation will provide insights into the current data protection laws in Australia, and challenge the perception that data security is just a cyber or “hacking” issue. We will engage attendees and offer opportunities and encourage interactivity by asking for responses to current data practices, as well as guide attendees through a self-assessment. Through the interactive session, participants will gain a good understanding of the level of risk inherent in their stakeholder engagement practices and data management, as well as offer practical strategies for addressing some of the key risks and areas of non-compliance.

Planning for future engagement techniques

2019 IAP2 Australasia Conference

The disruptive digital economy brings with it many exciting and new opportunities, and new ways of engaging with stakeholders and communities around us. Understanding these changes and the way other industries have influenced the way we communicate enables us to consider the future trends affecting trust, connection and potential in our communities. This workshop will provide insights into the global trends that impact the communication methods we use, those that may evolve and provides techniques for ensuring we think about how we may really question how we think.

Reports

‘Digital Community Engagement in Australia’ final report – ArneTech

Member only

Presentations

I have all this digital engagement data. What do I do with it?

2021 NZ Symposium

Within the engagement sector, 2020 was a year of many challenges, yet it also led to many opportunities. Over night many of us had to convert engagement campaigns into COVID safe activities seeing a significant shift from traditional to digital techniques. It is certainly an exciting time for all of us as digital tools have become the norm. They are now a standard expectation from our clients and also the broader community.

This session explores the various digital tools that are now available to us and the data that they provide. Rather than focusing on the interface that the community experience, we will look at the back end of each tool to investigate the data they produce.

IAP2 Australasia members, log in and watch the recording here.

Webinars

Audience Response Systems in an Emotional Setting

2015 Webinars

Whether it’s race relations, equity, school closures or a myriad other issues, emotion plays a big role in so many P2 projects. Getting feedback from the audience and stakeholders – and getting it right – is vital. What means are there – technological and non-technological – for collecting, analyzing and effectively utilising that feedback? Join us Tuesday, March 10 at 2pm Eastern time, as David Campt explains the value of keypad polling to collect audience response on emotional settings.

David Campt, “The Race Doctor”, specialises in getting people to look beyond their cultural differences and work towards a common goal, without letting meetings degenerate into shouting sessions. Among many accomplishments, David organized townhall meetings for President Bill Clinton’s Race Initiative.

IAP2 Australasia members, log in and watch the recording here.

Social Media and P2

2015 Webinars

How do you use Social Media in your P2 practice? Are you using it to its full potential? How heavily do you rely on it? Join us for this discussion with P2 practitioners who are also Social Media experts to learn new techniques and share your own insights and experience.

Robyn Austin is a Public Involvement Specialist with Kittelson and Associates, based in Boise, Idaho. An expert in social media, she has served on the IAP2 USA Communications Committee since 2013.
Adriana Hemzacek is your Strategic Communications Manager specializing in social media outreach and content marketing. She serves HDR’s National Strategic Communications Business Class out of downtown Chicago and is a former member of the IAP2 USA Communications Committee where she led outreach, education, and engagement across all social media channels (2014-2015).

IAP2 Australasia members, log in and watch the recording here.

Digital Engagement panel

2018 Webinars

We kicked off 2018 with our annual look at digital engagement, with four leaders in the industry taking part in a panel discussion. Dave Biggs (MetroQuest) , Charles Connell (Social Pinpoint) , Matthew Crozier (Granicus) and Joseph Thornley (76engage ) shared their views on a variety of issues, including integration of digital and face-to-face, security, dealing with trolls and making a business case for digital engagement.

IAP2 Australasia members, log in and watch the recording here.

Digital Engagement Roundtable

2018 Webinars

It’s our annual panel discussion on tools and trends in digital engagement, featuring the participants in the Innovation Forum at the 2018 IAP2 North American Conference. Confirmed guests were Colin Ellis of Granicus, Patrick Grégoire of Borealis, Anna Hauskins from Social Pinpoint and Joseph Thornley and Marcelo Bursztein of 76engage.

IAP2 Australasia members, log in and watch the recording here.

Online Engagement Masterclass

2020 Webinars

Online engagement has gone from being the Next Big Thing in public participation to a “given”; but there are still a lot of questions and answers and lessons to be learned. We are delighted to bring together two of the more well-received presentations from the 2019 IAP2 North American Conference in Charlotte, NC, to bring some of those issues into focus.

Miranda Eng of Context – An Argyle Company – will share some of the tactics and lessons her colleagues have learned about the Art and Science of Online Engagement. Really, it’s harder than it looks. Joining Miranda will be the co-presenters of Transforming Public Apathy: How Online Engagement is Revitalizing North Carolina. Jamille Robbins, Ashley Bush and Dave Biggs will discuss how the North Carolina Department of Transportation combined creative online public participation techniques with an inspired communications strategy, leading to a 7,000% increase in participation.

IAP2 Australasia members, log in and watch the recording here.

A How-to … Effective Facilitation Using Zoom

2020 Webinars

The need for masterful virtual facilitation skills is higher than ever before. This session will enhance both parts of that equation: facilitating skillfully and doing so using virtual platforms. Participants will leave with greater confidence and specific skills to help groups collaborate digitally in ways that are participatory and productive.

Focus areas include: