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Master the community Engagement Design process

Progress your learning with Engagement Design

Learning in classroomEngagement Design is one of IAP2 Australasia’s core modules in community and stakeholder engagement training, and is suitable for all levels of engagement experience. The sessions are highly interactive where you can network with professionals across varied industries.

The aim of Engagement Design is to apply the key design concepts and process of IAP2 Australasia’s Engagement Model.

  • Define the purpose and context for engagement
  • Interpret the needs and context of the organisation, stakeholder and community
  • Select and define the roles and influence of the organisation, stakeholders and communities on the decision, action and form of engagement
  • Design engagement approaches for a range of purposes and situations
  • Reach and activate community and organisational participation
  • Integrate monitoring and evaluation into the engagement plan and activities.

By the end of Engagement Design you will be able to form and express an opinion as to the ‘best practice’ design plan for a range of internal or external engagement processes.


From the trainer

Hear from IAP2 Australasia trainer, Chris Mene, on why you should develop your community engagement skills with IAP2A and Engagement Design.

Find out more about Keith.

Why train with IAP2 Australasia

The IAP2 Australasia Certificate in Engagement is increasingly becoming the standard employers look for when hiring community engagement practitioners.

You will gain access to the right tools, resources and proven methods while connecting with other experts and organisations through continuous education with IAP2 Australasia.

IAP2 Australasia provides well-respected and industry-leading training in community and stakeholder engagement. Our training is tailored for all levels of education and experience, from the first time engager to managers and decision makers who benefit from quality engagement processes.

The benefits of IAP2 Australasia training:

  • Practical knowledge and theory delivered in an inclusive training environment
  • Training is participatory and experiential, with lots of positive interaction between participants from a diverse range of backgrounds
  • Materials are contextualised for Australia and New Zealand
  • All trainers are experienced trainers AND practitioners, able to reflect on current and real-world examples
  • Flexible learning pathways for participants ensuring that all training is relevant and applicable
  • Certificate in Engagement is recognised as the standard for engagement professionals
  • All participants receive a quality training manual, with access to additional resources via our online forum (where applicable)
  • All training delivered in professional training environments, in close proximity to public transport options

Want to know more about our training?

Find out more information on the IAP2 Certificate in Engagement, In-House Training, Skill Electives, Foundations in Public Participation and our Licensed Trainers.

Have a question?

Email us at training@iap2.org.au and our friendly team will be very happy to help answer your questions.

What others are saying

Engagement Design participant, August 2019

“The practical side of actually putting together an engagement plan [was useful] – it made the theory come alive and allowed me to see where the pitfalls are and the important aspects you can’t brush over..”

Engagement Design participant, August 2019

“It was all useful and I’ve taken away information that I will use time and time again”

Engagement Design participant, August 2019

“Collaborative exercises and being able to draw on the knowledge of practitioners in the room. The Facilitator identified this was a strength during day one and actually made more space for that on day two; really valuable”

Jonas - Public Transport Victoria

“The engagement course that we’ve just completed was one of the best courses that I have ever attended. The mix of theory and practical application, relating it directly to what we all do in our everyday worklife and the quality of the course material and in particular the facilitator made it all super useful and insightful.”