Overview and Course Structure

IAP2 Australasia provides well-respected and industry-leading training in community and stakeholder engagement. Our training is tailored for all levels of education and experience, from the the first time engager to managers and decision makers who benefit from quality engagement processes.

The benefits of IAP2 Australasia training:

  1. Practical knowledge and theory delivered in an inclusive training environment
  2. Training is participatory and experiential, with lots of positive interaction between participants from a diverse range of backgrounds
  3. Materials are contextualised for Australia and New Zealand
  4. All trainers are experienced trainers AND practitioners, able to reflect on current and real-world examples
  5. Flexible learning pathways for participants ensuring that all training is relevant and applicable
  6. Certificate in Engagement is recognised as the standard for engagement professionals
  7. All participants receive a quality training manual, with access to additional resources via our online forum (where applicable)
  8. All training delivered in professional training environments, in close proximity to public transport options

Certificate in Engagement

Released in 2014, the Certificate in Engagement was developed to bring an Australian and New Zealand context to community and stakeholder engagement training. Very quickly the Certificate is becoming the standard that employers are looking for in staff who work in, or manage, community and stakeholder engagement.

With new concepts, new tools and with solid foundations in existing practice, the Certificate will support all levels of experience and learning and varied roles in engagement and management.

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In-House Training

We can provide training for your organisation at your desired location, providing the opportunity for your team to complete the training together. This may be part of a team-building program or capacity-building program.

Sometimes it is logistically impossible to send your team to the public training sessions. In-house training can be run in most places in Australia and New Zealand.

All of our training modules from our Certificate in Engagement are available to be delivered.

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Individual Training Modules

We have 7 training modules available as part of our Certificate in Engagement.

Can’t see the training module you are interested in? Please email kristy@iap2.org.au to register your interest.

Foundations in Public Participation

Foundations in Public Participation is a training program offered by the IAP2 International licensed trainers.

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What our participants say about our training

Engagement Methods

“The Facilitator’s leadership and timekeeping skills were amazing. Her use of humour had us all thoroughly engaged. She further shared her knowledge and guidance over several issues we were facing on our current projects that were outside the scope of the methods training. I will always remember this Facilitator. This was an amazing course.”

Engaging with Influence

“I discovered and understood some behaviours that are likely to have impacted my credibility as an adviser and manager, and I have the tools to correct/improve.

Engagement Design

“The practical side of actually putting together an engagement plan [was useful] – it made the theory come alive and allowed me to see where the pitfalls are and the important aspects you can’t brush over.”

Engagement Evaluation

“I never thought I would recommend evaluation as a must-have course but I think it’s crucial we as a profession get better at showing the value of what we do.”


Conflict in Engagement

[The most useful aspect was] “Role playing to get insights into different personas and methods to work with them. Also what people felt about conflict – reassurance that we grapple with similar feelings and thoughts and challenges.”


Engagement Facilitation

“I want to make sure it is noted how excellent I thought the Trainer’s facilitation module was. I took a huge amount away from the day, and have already returned to work and implemented learnings from her. Her depth of knowledge was really great, and I got a lot out of her tactics and strategies. Would definitely recommend the module.”


Engagement Essentials

“It should be a ‘must do’ for any public organisation.“