2020 Core Values Awards Winner | Next Generation Engagement at Melbourne Water
Melbourne Water
In 2016, Melbourne Water embarked on one of the biggest organisational change programs ever undertaken in the water industry through the Next Generation Engagement Program (Next Gen).
Just as Melbourne Water’s vision recognises the important role that water plays in enhancing life and liveability for greater Melbourne, Next Gen acknowledges the role we play in the lives of all Melburnians and the vast number of touchpoints that our work has across our city and beyond.
Next Gen set out to embed best practice engagement across all aspects of our organisation through three key building blocks: Policy, Practice and People. It was founded on a genuine commitment to the IAP2 Core Values and aimed to propel us from good practice to best practice and beyond. The project is now complete and operates as business-as-usual for our 1000 staff.
